Data Protection Policy

Commitment to Travel Data Security and Privacy

At Budgets Wings, we recognize that protecting your travel data is fundamental to maintaining trust. This comprehensive policy outlines our practices for collecting, processing, securing, and managing your personal information throughout your travel planning and booking journey.

Our Data Protection Principles

We operate under strict data protection principles that govern all our operations:

• Transparency: Clearly communicating what data we collect and why
• Purpose Limitation: Collecting only data necessary for specific, legitimate travel purposes
• Data Minimization: Gathering only essential information for booking and service delivery
• Accuracy: Maintaining current and correct traveler information
• Storage Limitation: Retaining data only as long as legally required or operationally necessary
• Integrity and Confidentiality: Implementing robust security measures for data protection
• Accountability: Taking responsibility for compliance with data protection regulations

Types of Data We Collect

To provide exceptional travel services, we collect various data categories:

• Personal Identification: Name, contact information, passport details (when required for international travel)
• Travel Preferences: Seat preferences, meal requirements, loyalty program memberships
• Booking Information: Flight details, hotel reservations, car rentals, and itinerary data
• Payment Details: Securely processed payment information through PCI-compliant systems
• Communication Records: Correspondence, support tickets, and service feedback
• Technical Data: IP addresses, device information, and browsing behavior (subject to cookie preferences)

Legal Basis for Data Processing

We process personal data based on the following legal grounds:

• Contractual Necessity: Processing required to fulfill travel bookings and service agreements
• Legal Obligation: Compliance with aviation regulations, immigration requirements, and tax laws
• Legitimate Interests: Business operations, fraud prevention, and service improvement
• Consent: For marketing communications and non-essential data processing, where explicitly provided

Data Security Measures

We implement multi-layered security protocols to protect your travel data:

• Encryption: Industry-standard encryption (TLS 1.2+) for all data transmissions
• Access Controls: Role-based access restrictions and authentication requirements
• Secure Infrastructure: Protected servers with regular security updates and monitoring
• Payment Security: PCI DSS compliance with tokenization for payment data
• Regular Audits: Security assessments and vulnerability testing conducted quarterly
• Employee Training: Comprehensive data protection training for all staff members

Data Sharing with Third Parties

We share data only when necessary for service delivery:

• Travel Providers: Airlines, hotels, car rental companies, and tour operators to fulfill bookings
• Payment Processors: Secure payment gateways for transaction processing
• Technical Partners: Service providers supporting platform operations (under strict data processing agreements)
• Legal Authorities: When required by law, regulation, or legal process

All third-party relationships are governed by comprehensive data protection agreements ensuring equivalent security standards.

International Data Transfers

As a global travel platform, data may be transferred internationally to:

• Travel providers in your destination countries
• Our secure data centers in compliance locations
• Service providers operating under approved data transfer mechanisms

All international transfers comply with applicable data protection regulations, utilizing Standard Contractual Clauses or other approved transfer mechanisms where required.

Your Data Protection Rights

You maintain important rights regarding your personal data:

• Right to Access: Request copies of your personal information
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data under specific circumstances
• Right to Restriction: Limit processing of your data in certain situations
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Revoke previously given consent at any time

Data Retention Periods

We retain personal data only as long as necessary:

• Active Accounts: Retained while your account remains active and for 7 years thereafter for legal compliance
• Completed Bookings: 10-year retention for financial and regulatory purposes
• Marketing Data: Retained until consent withdrawal or 2 years of inactivity
• Support Communications: 5-year retention for service quality and dispute resolution

Incident Response and Breach Notification

We maintain a comprehensive incident response plan that includes:

• Immediate containment and assessment procedures
• Notification protocols for affected individuals and authorities
• Remediation measures to prevent recurrence
• Documentation and regulatory reporting as required

Policy Updates and Contact Information

This policy is reviewed annually and updated as needed to reflect regulatory changes and service enhancements. For data protection inquiries or to exercise your rights, contact our Data Protection Officer:

• Phone: +1-xxx-xxx-xxxx
• Email: info@budgetswings.com (Subject: Data Protection Request)

We respond to all legitimate requests within 30 calendar days, providing information free of charge except in cases of manifestly unfounded or excessive requests.

Last Updated: 24th Jan 2026

By using our services, you acknowledge that you have read and understood this Data Protection Policy. We recommend reviewing this policy periodically for updates that may affect your rights and our obligations.