Privacy Policy

Protecting Your Travel Privacy

At Budgets Wings, we are committed to safeguarding your personal information throughout your travel journey. This Privacy Policy explains how we collect, use, protect, and share your data when you use our platform to book flights, hotels, and other travel services.

Information We Collect

To provide our travel services, we collect various types of information:

• Personal Information: Name, email address, phone number, billing address, passport details (for international travel), date of birth, and payment information
• Travel Details: Flight preferences, seat selections, hotel requirements, rental car specifications, and special requests
• Booking Information: Itinerary details, booking history, loyalty program memberships, and travel companion information
• Technical Data: IP address, device information, browser type, operating system, and usage patterns through cookies and similar technologies
• Communication Records: Correspondence with our customer support team, feedback, and survey responses

How We Use Your Information

We use your information for specific, legitimate purposes:

• Service Delivery: Processing travel bookings, sending confirmations, managing reservations, and providing customer support
• Account Management: Creating and maintaining your travel profile, remembering preferences, and personalizing your experience
• Communication: Sending booking confirmations, itinerary updates, service alerts, and responding to inquiries
• Platform Improvement: Analyzing usage patterns to enhance functionality, fix technical issues, and develop new features
• Marketing (with consent): Sending promotional offers, travel deals, and destination recommendations based on your preferences
• Legal Compliance: Meeting regulatory requirements, preventing fraud, and ensuring platform security

Information Sharing Practices

We share your information only when necessary for service delivery:

• Travel Providers: Airlines, hotels, car rental companies, and other service providers require your information to fulfill bookings
• Payment Processors: Secure third-party payment gateways that handle transaction processing
• Service Partners: Technical providers that help us operate our platform (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or sale of business assets

We never sell your personal information to third parties for their marketing purposes.

Data Security Measures

We implement comprehensive security measures to protect your information:

• Encryption: Industry-standard encryption for all data transmissions
• Access Controls: Strict access limitations based on job responsibilities
• Secure Storage: Protected servers with regular security updates
• Payment Protection: PCI DSS compliance with tokenization for sensitive payment data
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Privacy and security training for all staff

Your Privacy Rights

Depending on your location, you may have certain privacy rights:

• Access and Portability: Request copies of your data in a usable format
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your data under certain circumstances
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Consent Withdrawal: Revoke marketing consent at any time

To exercise these rights, contact us using the information below. We respond to legitimate requests within 30 days.

International Data Transfers

As a global travel platform, your information may be transferred to and processed in countries outside your residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other approved mechanisms.

Data Retention

We retain your information only as long as necessary:

• Active Accounts: While your account remains active and for legal compliance periods
• Completed Bookings: For regulatory and financial record-keeping requirements
• Marketing Data: Until you withdraw consent or after periods of inactivity
• Support Records: For service quality and dispute resolution purposes

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

Third-Party Links and Services

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through our platform or by email when appropriate.

Contact Us

For privacy-related questions, concerns, or to exercise your rights, contact our Privacy Team:

• Phone: +1-xxx-xxx-xxxx
• Email: info@budgetswings.com (Subject: Privacy Inquiry)

We are committed to resolving privacy concerns promptly and transparently.

Last Updated: 24th Jan 2026

By using Budgets Wings' services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our platform constitutes acceptance of our privacy practices as described herein.